Terms And Conditions
Unlike other sites, all our products have been categorised by weight, so you only pay postage on the weight of the goods you asked for and not on the total price.
UK Deliveries will be dispatched within 1-3 days providing they are in stock. At busy times, however, this may take longer due to circumstances beyond our control.
The prices below are only a rough guide as our system will calculate more accurately depending on the destination and the weight of the item. Some country's may be cheaper in cost than below. Please follow the checkout procedure for the exact cost of delivery.
METHODS OF PAYMENT
Payment can be made by any of the following methods:
VISA - VISA DELTA - MASTERCARD - MAESTRO - SOLO
All credit/debit card details will be encrypted and held securely by SAGEPAY if submitted online.
If we discover fraudulent use of credit or debit cards, you will be reported to the relevant authorities.
Currently, not all products are available for overseas delivery. Where this is the case, it is clearly indicated as such on the product description pages. Other than these restrictions, we can deliver goods to destinations within the UK and overseas.
Our aim is to despatch products with standarddelivery within 48hours of receiving your order, subject to stock availability. This means that you should receive your order within one week if despatched to a UK address.
Overseas deliveries times are beyond our control. Despatch should take place within 48 hours but we cannot guarantee any delivery time due to the potential for problems encountered with local delivery facilities outside of the UK.
All orders will be despatched to these conditions but we will not be liable for any loss caused to you by late delivery.
Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on this Website.
Our prices are reviewed periodically.
All delivery charges will be displayed prior to you completing your order.
All prices displayed on the Holmfirth Vineyard Ltd website are initially in British pounds.
CANCELLATION AND RETURNS POLICY
If you wish to cancel your order:
(a) If you need to you can notify us by email to contactus@holmfirthvineyardbefore we have dispatched the goods to you; or
(b) where goods have already been dispatched to you, by returning goods to us in accordance with clause below.
You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you.
Upon receipt of the goods we will give you a full refund of the amount paid for the product(s) or an exchange credit/gift certificate as required.
The rights to return the goods to us as referred to in clause above will not apply in the following circumstances: -
in the event that the product has been used
in the case of software, audio or visual products, where the packaging has been unsealed
to any products that we have made or customised specifically for you
to any products that by their nature have a limited lifespan, such as fresh food
The provisions of this clause do not affect your statutory rights.
You are permitted to print and download extracts from this Website for your own use on the following basis:
(a) no documents or related graphics on this Website are modified in any way;
(b) no graphics on this Website are used separately from accompanying text; and
(c) any of our copyright and trade mark notices and this permission notice appear in all copies.
Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of these terms and conditions, any use of extracts from this Website other than in accordance with clause above for any purpose is prohibited. If you breach any of the terms in these terms and conditions, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website.