Our Privacy Statement
PERSONAL INFORMATION IS PRIVATE
Holmfirth Vineyard is committed to preserving the privacy of all visitors to our website at www.holmfirthvineyard.com. Please read the following privacy policy to understand how we use and protect the information that you provide to us.
By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.
INFORMATION THAT WE COLLECT FROM YOU
When you visit, register or order products or services on
www.holmfirthvineyard.com you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.
We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.
To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.
USE OF YOUR INFORMATION
Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.
DISCLOSURE OF YOUR INFORMATION
No information will begiven or sold to any third parties.
If our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
We do not send random marketing emails to personal email addresses (spam).
That you conform to the requirements of the Data Protection Act, 1998.
SUBSCRIBING TO HOLMFIRTH VINEYARD
If you subscribe to Holmfirth Vineyard, then we will simply retain your email address, which will be added to the Vineyard mailing list giving details of new products, competitions, promotions and offers. If you would like to be removed from the mailing list, please send a mail to unsubscribe@holmfirthvineyard. Please note that you must send this mail from the address that you wish to be removed.
COOKIES
In order to make the ordering process more user friendly, we would like to store ‘cookies’ on your hard drive at time of ordering. Cookies are small amounts of information which we may store on your computer.
Anything else?
SECURITY AND DATA RETENTION
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
CHANGES TO OUR PRIVACY POLICY
Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.